Day in the life of an information and content officer
“This is a new role at Children First, which gives you an enormous opportunity to make a difference. Last year a staggering 85% parents in Scotland said they didn’t know where to turn when bringing up children becomes tough. You will play a crucial role in helping to change that.
“You’ll be translating complex information into clear, engaging advice that parents and carers can easily understand and act on. From child development and trauma to financial support, you'll create content that helps families find the information they need, when they need it most.
“You’ll build strong relationships with families and colleagues to share stories behind our work. In any one day you might be talking to a child development expert, updating the support line webpages via our content management system, helping our wider communications and marketing team plan a support line campaign and running analytics on our social media channels to measure performance and inform future activity.
“You have a chance to make this role your own. You’ll need to bring drive, ambition, enthusiasm and an ability to multi-task. As part of both the support line team and our wider communications and marketing team, you’ll be surrounded by supportive colleagues who are experts in their field and passionate about making a difference. You’ll have plenty of people to bounce ideas off and continue developing your skills.
"Families often tell us that the Children First support line has been ‘life saving’. Helping to share those experiences, while developing creative social media and digital content that connects more families to support, will be what makes this role so incredibly rewarding.”
Harriet Hall, head of communications and marketing
